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FAQ


General Questions


What is EdCrib School Management System?

EdCrib is a comprehensive school management system designed to streamline administrative tasks, enhance communication, and improve overall school operations. It offers features like attendance tracking, grade management, scheduling, and more.

How can I sign up for EdCrib?

To sign up for EdCrib, visit our pricing page, chose s the plan that's most suitable for your institution and fill in the required information. Once registered, you'll receive an email with further instructions to activate your account.

Is there a free trial available?

Yes, we offer a 30-day free trial so you can explore all the features of EdCrib. No credit card is required to start the trial. kndly follow the link Start Free Trial to get started


Features and Functionality


What features does EdCrib offer?

EdCrib offers a wide range of features, including:

Can EdCrib integrate with other software?

Yes, EdCrib supports integration with various third-party applications such as Google Classroom, Microsoft Teams, and more. For specific integration inquiries, please contact our support team.

Is EdCrib accessible on mobile devices?

Absolutely! EdCrib is fully responsive and can be accessed on any device, including smartphones and tablets, ensuring that you can manage your school on the go. Security and Privacy. In addition to this edcrib can be found in major app stores like IOS, Android and Windows

How secure is EdCrib?

Security is our top priority. EdCrib uses industry-standard encryption protocols to protect your data. Additionally, we conduct regular security audits and updates to ensure the highest level of protection.

What happens to my data if I cancel my subscription?

If you cancel your subscription, your data will be stored securely for 30 days. During this period, you can export your data. After 30 days, the data will be permanently deleted from our servers.


Support and Training


What kind of customer support do you offer?

We offer 24/7 customer support via email, chat, and phone. Our dedicated support team is always ready to assist you with any questions or issues you may have.

Is there any training available for new users?

Yes, we provide comprehensive training resources including video tutorials, user manuals, and live webinars to help you get started with EdCrib.


Billing and Payments


What payment methods does EdCrib support?

We support all major payment methods, including credit/debit cards, PayPal, and bank transfers. You can choose the payment method that works best for you or switch between them at will. This can be done with the settings utility avaialiable in your admin dashboard.

Can I change my subscription plan later?

Yes, you can upgrade or downgrade your subscription plan at any time from your account settings. The changes will take effect immediately, and any prorated charges or credits will be applied to your account.

Does EdCrib offer discounts for non-profit organizations?

Yes, we offer special discounts for non-profit and educational institutions. Kindly contact our sales team for more information on available discounts.


Additional Questions


How can I request a new feature on my EdCrib accountt?

We value feedback from our users. You can request new features by contacting our support team or submitting a feature request through the EdCrib dashboard.

Who can I contact for further questions?

For any additional questions, feel free to reach out to our support team at support@edcrib.com. We're here to help! or visit any of our social media pages for direct messaging.